Deep Focus

Tell us what happened, without sending your writing

Include your Deep Focus version, your macOS version, what you expected and what happened instead.

Please leave out journal contents, window titles, screenshots, passwords, license tokens and card details. We never need them.

The support contact isn’t set up yet. It will be added before Deep Focus launches.

How do I leave focus mode?

Press and hold the exit control for five seconds. If it stays stuck, quit Deep Focus from its menu bar menu.

What if a journal page is missing?

Keep the app and its data in place. Don’t delete, reset or replace your journal while we look into it.

How do I subscribe or manage billing?

Billing happens inside the app. See Subscribe or Manage subscription.

Should I send a crash report?

Start with the app version and what happened. If a crash report is needed, read it first and remove private paths, names, identifiers and document titles before you choose to share it.

Does this page send diagnostics?

No. This page has no upload form and collects nothing from your Mac.